Hi Whatahoot
This is Andre. A client told me about this forum. At first I did not want to reply but I felt compelled to. I know exactly who you are and I had you in North Carolina.
Firstly, let me apologize about texting during the session. I was texting a future customer. 50% of the time is a far stretch, it was merely a couple of minutes, but I did text to confirm my appointment with a client. Unfortunately in this business I would lose a lot of clients if I don’t respond promptly because some clients will go on to book with someone else. I have to financially take care of my sister, niece and nephew and those clients gained through promot texting make it possible for me to support them. Anyways that was my fault and a bad judgment call. I have decided to not do that again with my future clients because it hurts to know that there’s even one unsatisfied client. I strive to make all my clients happy and I frequently ask them for feedback during the massage and if they want me
to change anything or if they have any suggestions.
I am sorry about the texting and I offer you a 20% discount to try again. The texting will not happen again.